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Unixity LLC — Verbal SMS Consent Script

The following is the standard script for authorized Unixity LLC representatives to use when requesting permission to send SMS/MMS communications during customer onboarding or support calls. It is intended for nonmarketing customer care and service-related messages.

Last updated:

SCRIPT VERSION 2026-10-19.1

Exact Verbal Consent Script

Read the following script to the customer in full. The agent instructions below are separate and are not part of the spoken script.

Unixity LLC offers an optional text messaging service to help communicate with you about your projects and services.

Our text messages may include customer support responses, project updates, appointment reminders, technical assistance, and service-related notifications.

Message frequency varies based on your activity and service requests.

Message and data rates may apply.

You may unsubscribe from our text messages at any time by replying STOP.

For assistance, reply HELP or contact Unixity through our website at unixity.co.

Our Privacy Policy is available at https://unixity.co/privacy.

Our SMS Terms and Conditions are available at https://unixity.co/terms.

Your participation is voluntary, and consent is not required to purchase our services.

Do you explicitly agree to receive SMS and MMS messages from Unixity LLC at the mobile phone number you provided?

Please answer yes or no.

Agent instructions

These instructions are not part of the spoken consent script. Use them once the consent-recording and messaging workflow is operational.

If the customer answers YES

  1. Confirm the customer provided an explicit affirmative response.
  2. Record the mobile phone number.
  3. Record the consent date and time.
  4. Record the consent method as VERBAL.
  5. Record the script version used: 2026-10-19.1.
  6. Associate consent with the appropriate customer record.
  7. Send the SMS enrollment confirmation through the authorized messaging system. Do not send unrelated messages before enrollment is completed.

If the customer answers NO

  1. Do not enroll the customer.
  2. Record the declined consent when applicable.
  3. Do not send automated SMS program messages.

If the answer is unclear

Do not assume consent. Ask for clarification or leave the customer unsubscribed.

Withdrawing consent

If a customer revokes permission, update the consent record, disable further program messages, honor STOP requests, and prevent automated messages from being sent after opt-out. A withdrawal through customer support must also be reflected in the messaging system before further messages are sent.

Scope and additional information

This procedure applies to customer care and operational communications. Marketing messaging is not covered by this verbal consent process.

See SMS Communications, the Privacy Policy, and SMS Terms & Conditions. For assistance, email matthew@unixity.co.